FAQ

No two renovation projects are the same. In order to figure out the budget for your window or door replacement project, we will need to completely realize your wants and needs. Schedule a complimentary, in-home consultation and we’ll be able to provide you with a free quote at your consultation. A Pella® design professional will work alongside you to visualize your plan, select high-quality products and measure for your replacements.

In addition to creating high-quality products in multiple styles, we also have payment and finance options to help make your replacement project a reality.

It’s our priority to make sure we answer every one of your questions about windows and doors from Pella of Monroe. We’ll check in to all the features and possibilities available to you, including material choices and energy-efficient enhancements. To be sure we can cover it all, we recommend you allow about two hours for your consultation appointment.

Your in-home consultation is crucial to ensuring your contentment with your window and door replacement. It will help you pick the ideal windows or doors for your Monroe-area home and your budget. It’s best to arrange your free, in-home consultation when each of the decision-makers are able to join. Our Pella® expert designer will address a variety of common questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Monroe-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is right for your home?
  • Which colors do you desire?

Accurately quoting your replacement windows or entry door project is dependent on the information we receive during the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Monroe are done by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must sit through a thorough set of training courses to make sure your windows and doors are properly installed and match Pella’s warranty criteria. You can find out more about your straightforward, no-guess installation day here.

Before they can be employed, Pella orders installers to pass a drug test and background check. Our installers are fully covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this apply to you? Not only could you recognize a drop in your heating and cooling costs, but you will help reduce your environmental impact.

The advantage of Pella® vinyl windows is that you won’t have to paint them. They are made in a number of colors, so you’ll find a color that accompanies your home. We do not recommend painting your vinyl products; this will terminate your warranty.

Pella of Monroe gives you services and support that big-box stores aren’t able to. Our professional staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, comprised of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply get ahold of our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work resolving the issue.

There are a variety of reasons why Monroe-area folks choose Pella of Monroe for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s top-of-the-line Direct Sales Network. Unlike other manufacturers who sell specifically through third-party channels, Pella of Monroe has a dedicated window and entry door showroom. This distinct way of doing business provides you a personalized experience with the help of a local Pella®-certified team. Whether you are searching for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Monroe has a top-notch, energy-efficient and sturdy solution.

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