Replacement Windows and Replacement Doors | Pella Monroe
Architect Series 850 Wood Casement Windows
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Local Reviews
Rated 4.5Based on 39 customer reviews
Joseph K.
Port Washington, NY
07/12/2018
Why did you choose Pella?Reputation, quality of products, availability of style/color/features I wanted
Were there any memorable aspects of your experience?The installation team was great. Installed three entry and three storm doors in an old, quirky house within a day even though the sales associate and project manager had thought it might take up to two. I telecommuted but was able to work practically uninterrupted. Installation team just went about their business professionally and at reasonable noise levels (they also agreed to start with a door away from me so that I could take a business call). One item to note is that they did not properly install a smart lock I provided for the front door. The hardware installed but the bolt would not automatically lock. They indicated that smart locks are questionable and do this sort of thing all the time, but, hey, you can lock and unlock it manually, sorry. This is incorrect, as I was able to troubleshoot the problem within several minutes of their leaving. The Kwikset Premis lock cannot have the battery pack installed prior to hardware installation or it will not properly detect the orientation of the lock. So it was a simple matter of pulling the battery pack and placing it back in. To be fair, this is a non-Pella product and the box did not include full installation instructions (I found them on the downloadable app only, a poor decision by Kwikset). Nonetheless, since the team seems to be encountering smart locks on a regular basis by their telling, they should be aware that there may be particularities to the installation process, not that them technological doodads simply don't work....
Radheshyam T.
Syosset, NY
07/12/2018
Why did you choose Pella?Better quality and pricing.
John M.
Bronxville, NY
07/06/2018
Why did you choose Pella?I got from Pella exactly what I wanted.
Were there any memorable aspects of your experience?No
Displaying of 39 reviews

Welcome to Pella Monroe

At Pella Monroe, our staff is passionate about three things: windows, doors, and helping you select the best products for your window or door needs. This passion has been displayed throughout our many years of service in the Monroe area and the plethora of accolades we’ve received for our products. Wood windows will always be special to us – after all, that’s what originally set us apart. Today, we’re also known for three other things: our superior work, our leadership in environmental sustainability and our promise of offering high-quality products.

Our professionals are ready to help you gather all the information you want about our one-of-a-kind Pella products and features. We’re confident our extensive collection of styles will meet your replacement window or door needs. Our showroom exhibits many innovative glass options in terms of their energy efficiency. Even if you don’t find what you’re looking for, our craftsmen can create virtually any window you have in mind. So explore our site, call, or stop on by our Monroe Showroom – we’d love to show you how great the view is through a Pella window or door.

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Introducing Pella Windows and Doors Monroe

Pella Windows and Doors has provided trusted installation of top of the line replacement windows and doors in the Monroe area for a long time. Our commitment to professionalism is demonstrated in our work and our products are supported by an industry-leading warranty. You may visit our showroom to see our products for yourself or set an appointment with one of our professional consultants so they can become more knowledgeable about your home's unique requirements and review your options.